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Does social media benefit or harm businesses?

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I think social media can be both beneficial and challenging for businesses. On one hand, it enables businesses to connect with more people and strengthen their brand image. On the other hand, not everyone will like what they offer, and negative comments can be a problem. Moreover, changes in algorithm can affect how businesses are seen. I believe it's vital for businesses to have a solid plan and strategy to handle these concerns. What do you think?
 
Social media has been of great benefits to businesses. From product promotion to customer engagement, it has helped businesses to grow.
 
At the end of the day, it all depends on how you make use of your social media. So far social media has been a huge help to a lot of businesses out there.
 
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